Support & Information 01375 380609

If your call is not answered because the line is busy you can leave a message to be called back

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Our Services

Independent Sexual Violence Advisers (ISVAs)


Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police or are considering reporting to the police.


If you have reported to the police, our team of qualified ISVAs can support you throughout the criminal justice process, working closely with the police and other agencies.  The role of our ISVAs is to:



If you are considering reporting to the police, our ISVAs can also help you, by:



Supporting you in your next steps


SERICC provides an ISVA service to adults, young people and children who have been victims of all forms of sexual violence and abuse across South and West Essex. 


ISVA support


If you have reported or are considering reporting to the police and would like ISVA support, you can refer yourself to our ISVA service using our online self-referral form or you can telephone us on 01375 380609 and we will arrange for an ISVA to return your call as soon as they can. If you are calling out of office hours, or if we are unable to answer the phone, calls will go to answerphone, we would encourage you to leave a message.  A poster for you to download is available here 




GPs, social workers, mental health workers or other professionals can refer clients for services through our online referral form for professionals.

Online referral form for organisations

Online self-referral form


A series of films for young survivors explaining the police, court system and ISVA support available.



Thank you so much for all your help, patience and guidance through a difficult time in my life.  Without your help I would not have been able to face the world.  I feel stronger now and in control of my life - thanks again.