SERICC - 40 Years

Support & Information 01375 380609

If your call is not answered because the line is busy you can leave a message to be called back.

MENU menu

Close close menu


Thurrock Coronavirus Community Action Helpline



Thurrock Coronavirus Community Action Helpline Launched Wednesday 1 April

Thurrock Coronavirus Community Action (TCCA), a partnership led by Thurrock Council working with Stronger Together and Thurrock CVS. There is a helpline and online form to support residents in Thurrock who are vulnerable due to self-isolation, have worsening mental or physical health issues or do not have friends, family or local support in place at this time. This helpline is for those residents in our borough who need help as a priority and are without help in the community from family or friends.


TCCA initially launched on Friday to provide the local response in line with national guidance in regards to shielding and supporting our residents who are at very high risk of severe illness from COVID-19. The partnership has already gone above and beyond the government’s requirements and goes even further from today so that those residents who also need support and are without family or friends have a much-needed lifeline.


Thurrock Council staff will be on hand to answer questions, help vulnerable residents get access to food, medicines and social contact. To make an enquiry online Thurrock residents can visit: https://www.thurrock.gov.uk/coronavirus-covid-19-community-support/thurrock-coronavirus-community-action  or call the help line on: 01375 511 002. The helpline will be open Monday to Sunday between 9am and 5pm. The TCCA team will aim to make contact within 48 hours to discuss how to provide support. They will assess the requests for support, prioritise them and match them with the support or volunteers available.