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SERICC is recruiting a First Contact Navigator



The First Contact Navigator service is run by SERICC in partnership with SOS Rape Crisis and Centre for Action on Rape and Abuse (CARA) providing a single point of access into specialist sexual violence and abuse support services.


Navigators support victims and survivors of sexual violence and sexual abuse to access bespoke assistance around their needs including support with advocacy, counselling, criminal justice, drugs and alcohol support, housing, etc. The Navigators work with survivors across Essex. The role is a fast-paced role delivering short-term intensive casework to survivors, and in some instances, advocating on their behalf with statutory and non-statutory services.


This is a unique opportunity for an experienced practitioner to work in an innovative fast paced service which improves responses, access and support for survivors of sexual violence in Essex.  Navigators work from a person-centred, trauma-informed and survivor-led, integrated approach ensuring individualised care pathway.


The successful candidate will have specialist knowledge in sexual violence as well as frontline experience supporting survivors. You will need exceptional communication skills, strong IT skills and the ability to work in a fast-paced, telephone and face to face focused role. If you have these skills, and want to join this unique and innovative service, we would love to hear from you.

Salary £24,174

Full time – 37.5 hrs per week

Contract until October 2022

Covering Thurrock, Southend and Essex

Closing date for applications  is 5pm 29th April 2021

Start date   1 July 2021

The role is office based in Thurrock and Southend Essex. We offer staff benefits including 30 days annual leave, 3% pension, access to workforce assistance programme and comprehensive training and support.  To find out more please see application form